I have WPP last release. I have an MSI package to install and a client computer reports it as follows:
Status: Not installed
Approval: Install
I didn't change nor add any rule for the Msi installation.
Forcing a DetecNow/ReportNow in the log I can read 'Found 0 updates', but as far as I know there are no errors.
I had another package with the same problem but after some days it was in the 'not installed' state the client finally decided to download and install it !
Here is the last part of the log file:
2014-04-29 12:02:22:631 528 874 AU Triggering AU detection through DetectNow API
2014-04-29 12:02:22:631 528 874 AU Triggering Online detection (non-interactive)
2014-04-29 12:02:22:631 528 9a8 AU #############
2014-04-29 12:02:22:631 528 9a8 AU ## START ## AU: Search for updates
2014-04-29 12:02:22:631 528 9a8 AU #########
2014-04-29 12:02:22:631 528 9a8 AU <<## SUBMITTED ## AU: Search for updates [CallId = {A9AB57E2-B096-4C00-9D28-7CAA380A6F72}]
2014-04-29 12:02:22:631 528 474 Agent *************
2014-04-29 12:02:22:631 528 474 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-04-29 12:02:22:631 528 474 Agent *********
2014-04-29 12:02:22:631 528 474 Agent * Online = Yes; Ignore download priority = No
2014-04-29 12:02:22:631 528 474 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-04-29 12:02:22:631 528 474 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-04-29 12:02:22:631 528 474 Agent * Search Scope = {Machine}
2014-04-29 12:02:22:681 528 474 Setup Checking for agent SelfUpdate
2014-04-29 12:02:22:681 528 474 Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2014-04-29 12:02:22:681 528 474 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-04-29 12:02:22:681 528 474 Misc Microsoft signed: Yes
2014-04-29 12:02:22:691 528 474 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-04-29 12:02:22:691 528 474 Misc Microsoft signed: Yes
2014-04-29 12:02:22:711 528 474 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-04-29 12:02:22:721 528 474 Misc Microsoft signed: Yes
2014-04-29 12:02:22:721 528 474 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-04-29 12:02:22:721 528 474 Misc Microsoft signed: Yes
2014-04-29 12:02:22:741 528 474 Setup Determining whether a new setup handler needs to be downloaded
2014-04-29 12:02:22:741 528 474 Setup SelfUpdate handler is not found. It will be downloaded
2014-04-29 12:02:22:741 528 474 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-04-29 12:02:24:321 528 474 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-04-29 12:02:24:321 528 474 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-04-29 12:02:24:341 528 474 Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-04-29 12:02:24:341 528 474 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-04-29 12:02:24:361 528 474 Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-04-29 12:02:24:361 528 474 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-04-29 12:02:31:451 528 474 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-04-29 12:02:31:451 528 474 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://luwin6/ClientWebService/client.asmx
2014-04-29 12:02:48:391 528 474 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2014-04-29 12:02:48:391 528 474 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://luwin6/ClientWebService/client.asmx
2014-04-29 12:03:01:281 528 474 Agent * Found 0 updates and 83 categories in search; evaluated appl. rules of 1775 out of 3306 deployed entities
2014-04-29 12:03:01:351 528 474 Agent *********
2014-04-29 12:03:01:351 528 474 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-04-29 12:03:01:351 528 474 Agent *************
2014-04-29 12:03:01:411 528 8f4 AU >>## RESUMED ## AU: Search for updates [CallId = {A9AB57E2-B096-4C00-9D28-7CAA380A6F72}]
2014-04-29 12:03:01:411 528 8f4 AU # 0 updates detected
2014-04-29 12:03:01:431 528 8f4 AU #########
2014-04-29 12:03:01:431 528 8f4 AU ## END ## AU: Search for updates [CallId = {A9AB57E2-B096-4C00-9D28-7CAA380A6F72}]
2014-04-29 12:03:01:431 528 8f4 AU #############
2014-04-29 12:03:01:471 528 8f4 AU Successfully wrote event for AU health state:0
2014-04-29 12:03:01:471 528 8f4 AU Featured notifications is disabled.
2014-04-29 12:03:01:491 528 8f4 AU AU setting next detection timeout to 2014-04-30 05:48:53
2014-04-29 12:03:01:491 528 8f4 AU Successfully wrote event for AU health state:0
2014-04-29 12:03:01:521 528 8f4 AU Successfully wrote event for AU health state:0
2014-04-29 12:03:06:331 528 474 Report REPORT EVENT: {BF16ABCB-78A4-4200-A75C-67257903C087} 2014-04-29 12:03:01:301+0200 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 0 updates.
2014-04-29 12:03:06:331 528 474 Report REPORT EVENT: {3DD04DD8-B89B-4ADE-92C3-789A9ED14CD2} 2014-04-29 12:03:01:351+0200 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
2014-04-29 12:03:06:341 528 474 Report CWERReporter finishing event handling. (00000000)
Status: Not installed
Approval: Install
I didn't change nor add any rule for the Msi installation.
Forcing a DetecNow/ReportNow in the log I can read 'Found 0 updates', but as far as I know there are no errors.
I had another package with the same problem but after some days it was in the 'not installed' state the client finally decided to download and install it !
Here is the last part of the log file:
2014-04-29 12:02:22:631 528 874 AU Triggering AU detection through DetectNow API
2014-04-29 12:02:22:631 528 874 AU Triggering Online detection (non-interactive)
2014-04-29 12:02:22:631 528 9a8 AU #############
2014-04-29 12:02:22:631 528 9a8 AU ## START ## AU: Search for updates
2014-04-29 12:02:22:631 528 9a8 AU #########
2014-04-29 12:02:22:631 528 9a8 AU <<## SUBMITTED ## AU: Search for updates [CallId = {A9AB57E2-B096-4C00-9D28-7CAA380A6F72}]
2014-04-29 12:02:22:631 528 474 Agent *************
2014-04-29 12:02:22:631 528 474 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-04-29 12:02:22:631 528 474 Agent *********
2014-04-29 12:02:22:631 528 474 Agent * Online = Yes; Ignore download priority = No
2014-04-29 12:02:22:631 528 474 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installation' or IsPresent=1 and DeploymentAction='Uninstallation' or IsInstalled=1 and DeploymentAction='Installation' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstallation' and RebootRequired=1"
2014-04-29 12:02:22:631 528 474 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7} Managed
2014-04-29 12:02:22:631 528 474 Agent * Search Scope = {Machine}
2014-04-29 12:02:22:681 528 474 Setup Checking for agent SelfUpdate
2014-04-29 12:02:22:681 528 474 Setup Client version: Core: 7.6.7600.256 Aux: 7.6.7600.256
2014-04-29 12:02:22:681 528 474 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-04-29 12:02:22:681 528 474 Misc Microsoft signed: Yes
2014-04-29 12:02:22:691 528 474 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wuident.cab:
2014-04-29 12:02:22:691 528 474 Misc Microsoft signed: Yes
2014-04-29 12:02:22:711 528 474 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-04-29 12:02:22:721 528 474 Misc Microsoft signed: Yes
2014-04-29 12:02:22:721 528 474 Misc Validating signature for C:\Windows\SoftwareDistribution\SelfUpdate\wsus3setup.cab:
2014-04-29 12:02:22:721 528 474 Misc Microsoft signed: Yes
2014-04-29 12:02:22:741 528 474 Setup Determining whether a new setup handler needs to be downloaded
2014-04-29 12:02:22:741 528 474 Setup SelfUpdate handler is not found. It will be downloaded
2014-04-29 12:02:22:741 528 474 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-04-29 12:02:24:321 528 474 Setup Setup package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-04-29 12:02:24:321 528 474 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-04-29 12:02:24:341 528 474 Setup Setup package "WUClient-SelfUpdate-Aux-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-04-29 12:02:24:341 528 474 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256"
2014-04-29 12:02:24:361 528 474 Setup Setup package "WUClient-SelfUpdate-Core-TopLevel~31bf3856ad364e35~amd64~~7.6.7600.256" is already installed.
2014-04-29 12:02:24:361 528 474 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2014-04-29 12:02:31:451 528 474 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2014-04-29 12:02:31:451 528 474 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://luwin6/ClientWebService/client.asmx
2014-04-29 12:02:48:391 528 474 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2014-04-29 12:02:48:391 528 474 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://luwin6/ClientWebService/client.asmx
2014-04-29 12:03:01:281 528 474 Agent * Found 0 updates and 83 categories in search; evaluated appl. rules of 1775 out of 3306 deployed entities
2014-04-29 12:03:01:351 528 474 Agent *********
2014-04-29 12:03:01:351 528 474 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2014-04-29 12:03:01:351 528 474 Agent *************
2014-04-29 12:03:01:411 528 8f4 AU >>## RESUMED ## AU: Search for updates [CallId = {A9AB57E2-B096-4C00-9D28-7CAA380A6F72}]
2014-04-29 12:03:01:411 528 8f4 AU # 0 updates detected
2014-04-29 12:03:01:431 528 8f4 AU #########
2014-04-29 12:03:01:431 528 8f4 AU ## END ## AU: Search for updates [CallId = {A9AB57E2-B096-4C00-9D28-7CAA380A6F72}]
2014-04-29 12:03:01:431 528 8f4 AU #############
2014-04-29 12:03:01:471 528 8f4 AU Successfully wrote event for AU health state:0
2014-04-29 12:03:01:471 528 8f4 AU Featured notifications is disabled.
2014-04-29 12:03:01:491 528 8f4 AU AU setting next detection timeout to 2014-04-30 05:48:53
2014-04-29 12:03:01:491 528 8f4 AU Successfully wrote event for AU health state:0
2014-04-29 12:03:01:521 528 8f4 AU Successfully wrote event for AU health state:0
2014-04-29 12:03:06:331 528 474 Report REPORT EVENT: {BF16ABCB-78A4-4200-A75C-67257903C087} 2014-04-29 12:03:01:301+0200 1 147 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 0 updates.
2014-04-29 12:03:06:331 528 474 Report REPORT EVENT: {3DD04DD8-B89B-4ADE-92C3-789A9ED14CD2} 2014-04-29 12:03:01:351+0200 1 156 101 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
2014-04-29 12:03:06:341 528 474 Report CWERReporter finishing event handling. (00000000)