Hi,
I followed the manual for deploying Adobe Reader XI (it's the first version I want to include on WSUS Package Publisher of Reader). I used the Adobe Customization tool XI last version. When I tried to install the version 11.0.0 I get an error on client computers, (the update is available). On the Temp log of the installation appears the following:
_MSI (s) (74:FC) [09:02:42:321]: Note: 1: 1708
MSI (s) (74:FC) [09:02:42:321]: Producto: Adobe Reader XI - Español -- Fallo en la operación de instalación.
MSI (s) (74:FC) [09:02:42:321]: Windows Installer instaló el producto. Nombre del producto: Adobe Reader XI - Español. Versión del producto: 11.0.00. Idioma del producto: 1034. Fabricante: Adobe Systems Incorporated. Resultado de la instalación: 1603.
MSI (s) (74:FC) [09:02:42:321]: Attempting to delete file C:\Windows\Installer\35857b8.mst
MSI (s) (74:FC) [09:02:42:326]: Deferring clean up of packages/files, if any exist
MSI (s) (74:FC) [09:02:42:326]: Attempting to delete file C:\Windows\Installer\35857b8.mst
MSI (s) (74:FC) [09:02:42:326]: Unable to delete the file outside of the engine. LastError = 2
MSI (s) (74:FC) [09:02:42:326]: MainEngineThread is returning 1603
MSI (s) (74:AC) [09:02:42:326]: No System Restore sequence number for this installation.
=== Registro detenido: 21/10/2015 9:02:42 ===
MSI (s) (74:AC) [09:02:42:326]: User policy value 'DisableRollback' is 0
MSI (s) (74:AC) [09:02:42:326]: Machine policy value 'DisableRollback' is 0
MSI (s) (74:AC) [09:02:42:326]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (74:AC) [09:02:42:326]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (74:AC) [09:02:42:326]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (74:AC) [09:02:42:326]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (74:AC) [09:02:42:326]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (74:AC) [09:02:42:326]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (74:AC) [09:02:42:326]: Restoring environment variables
MSI (s) (74:AC) [09:02:42:326]: Destroying RemoteAPI object.
MSI (s) (74:C4) [09:02:42:326]: Custom Action Manager thread ending.
MSI (c) (64:94) [09:02:42:326]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (64:94) [09:02:42:326]: MainEngineThread is returning 1603
=== Verbose logging stopped: 21/10/2015 9:02:42 ===_
On Windows update log appears the following:
----------------------------------------------------------------------------------------------
_Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070643: Adobe Reader 11.0.0._
Can someone help me?
Thanks,
Regards,
I followed the manual for deploying Adobe Reader XI (it's the first version I want to include on WSUS Package Publisher of Reader). I used the Adobe Customization tool XI last version. When I tried to install the version 11.0.0 I get an error on client computers, (the update is available). On the Temp log of the installation appears the following:
_MSI (s) (74:FC) [09:02:42:321]: Note: 1: 1708
MSI (s) (74:FC) [09:02:42:321]: Producto: Adobe Reader XI - Español -- Fallo en la operación de instalación.
MSI (s) (74:FC) [09:02:42:321]: Windows Installer instaló el producto. Nombre del producto: Adobe Reader XI - Español. Versión del producto: 11.0.00. Idioma del producto: 1034. Fabricante: Adobe Systems Incorporated. Resultado de la instalación: 1603.
MSI (s) (74:FC) [09:02:42:321]: Attempting to delete file C:\Windows\Installer\35857b8.mst
MSI (s) (74:FC) [09:02:42:326]: Deferring clean up of packages/files, if any exist
MSI (s) (74:FC) [09:02:42:326]: Attempting to delete file C:\Windows\Installer\35857b8.mst
MSI (s) (74:FC) [09:02:42:326]: Unable to delete the file outside of the engine. LastError = 2
MSI (s) (74:FC) [09:02:42:326]: MainEngineThread is returning 1603
MSI (s) (74:AC) [09:02:42:326]: No System Restore sequence number for this installation.
=== Registro detenido: 21/10/2015 9:02:42 ===
MSI (s) (74:AC) [09:02:42:326]: User policy value 'DisableRollback' is 0
MSI (s) (74:AC) [09:02:42:326]: Machine policy value 'DisableRollback' is 0
MSI (s) (74:AC) [09:02:42:326]: Incrementing counter to disable shutdown. Counter after increment: 0
MSI (s) (74:AC) [09:02:42:326]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (74:AC) [09:02:42:326]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2
MSI (s) (74:AC) [09:02:42:326]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (74:AC) [09:02:42:326]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2
MSI (s) (74:AC) [09:02:42:326]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (s) (74:AC) [09:02:42:326]: Restoring environment variables
MSI (s) (74:AC) [09:02:42:326]: Destroying RemoteAPI object.
MSI (s) (74:C4) [09:02:42:326]: Custom Action Manager thread ending.
MSI (c) (64:94) [09:02:42:326]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (64:94) [09:02:42:326]: MainEngineThread is returning 1603
=== Verbose logging stopped: 21/10/2015 9:02:42 ===_
On Windows update log appears the following:
----------------------------------------------------------------------------------------------
_Failure Content Install Installation Failure: Windows failed to install the following update with error 0x80070643: Adobe Reader 11.0.0._
Can someone help me?
Thanks,
Regards,