1.What is the status of the update in WPP : Not Applicable, Downloaded, Not Installed ?
2.On a PC, run the command WuAuClt /DetectNow, wait 1 minute and look at the C:\Windows\WindowsUpdate.log to see what happen.
I have sent the logs to you
3.Check that the certificate use by Wsus to sign package is correctly deployed on computers.
4.Check that the setting to trust non-Microsoft package is ok : HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AcceptTrustedPublisherCerts = 1
I could not find this one which led me to believe the GP was not being applied properly. As it was in a test group the GPO for WSUS was not applying and this key is not available.
After getting the GPO to apply the package is now in a not Applicable state. I’m not sure why. Adobe 9.4 is installed and I want to override this and update it.
Thanks,
Charlie